3rd Novemeber 2008

Nabarro Select Research Monitor

Nabarro, a major UK law firm with 420+ lawyers has selected Research Monitor. After a comprehensive system trial the firm has selected the Access Control, Usage Monitoring, and Cost Recovery modules to manage upwards of seventy online resources.

“Along with usual suspects of LNB, Westlaw, and PLC, we’re excited to expand the list of online resources monitored and managed by Research Monitor. We see the real value of the management information provided by the system when we consolidate reporting for a large number of resources. It’s also exiting to provide the fee earners with password free access to online databases and journals from their desktops. This demonstrates the value of the system to management and fee earner alike.” said Peter Borchers, Priory’s Managing Director.

Recent increased focus on accountability and cost justification has seen rising interest in Research Monitor; with the Nabarro deal a third win in as many months.

Click here for a list of the resources currently managed by Research Monitor V3.

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17th September 2008

Kilpatrick Stockton LLP Select Research Monitor

Kilpatrick Stockton, a prestigious international law firm in nine offices across the eastern United States and Europe, has selected Research Monitor V3 as its Electronic Resource Management solution. Kilpatrick Stockton joins the increasing number of firms selecting Research Monitor due to its ease of implementation and its feature set.

Research Monitor V3 was released in July 2008 and contains many exciting new functions to assist information professionals in their complex task of managing organisations’ online content.

Research Monitor V3 is currently available. To find out more contact info@priorysolutions.co.uk.

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26th August 2008

Clifford Chance Invest Further in Research Monitor

Clifford Chance, the world’s largest law firm, are upgrading their current Research Monitor system to V3 and extending their license in recognition of the continued value the system provides.

“Having Clifford Chance recommit to our products knowing the information generated by Research Monitor is being used to report at the senior management level is a big motivation for us. Many firms in this market are only interested in the initial sell and not in creating ongoing partnership relationships with their clients. Our model is based on partnership and risk sharing in an effort to promote customer loyalty and maintain our commitment to our valued high levels of service.” said Priory Solutions Managing Director Peter Borchers.

Research Monitor V3 is currently available. To find out more contact info@priorysolutions.co.uk.

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2nd August 2008

Research Monitor Demonstration in Dublin

Priory Solutions and 7Side are running a demonstration of Research Monitor in Dublin on Tuesday 3rd September. For more information about how to sign up for the demonstration, click here.

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1st August 2008

Blank Rome Select Research Monitor to Replace Existing System

Blank Rome, one of America’s fastest growing law firms, has purchased Research Monitor to replace their existing Onelog Electronic Resource Management system. Blank Rome will utilise the full range of Research Monitor V3’s access control, cost recovery, and usage monitoring functions.

“We are pleased to announce the expansion of our US client base.” said Priory Solutions’ Managing Director Peter Borchers, “We are very proud of our latest Research Monitor release and are confident Blank Rome has made the correct choice to overcome some of the problems experienced with their existing system.”

Research Monitor V3 was released in July 2008 and contains many exciting new functions to assist information professionals in their complex task of managing organisations’ online content. Contact info@priorysolutions.co.uk to find out more about how the system can help overcome your challenges.

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15th July 2008

Research Monitor V3 Released

Priory Solutions today announced the release of Research Monitor 3, the latest version of its leading Electronic Resource Management system.

Most large law firms subscribe to a multitude of online databases and electronic resources. These resources consist of electronic journals, specialist know how, business information services, and general legal content. They are all available through costly subscription or pay as you go models. On top of the price tag these systems come at a cost: thousands of usernames and passwords to manage, a huge knowledge gap about how this investment is being used, and charges that are time consuming or impossible to allocate to practice areas or clients.

Electronic Resource Management (ERM) systems enable firms to deal with these challenges. Once seen purely as online cost recovery tools, ERM systems have matured and now provide three distinct benefits;

Research Monitor 3 provides significant new features in all three of these areas.

Rory Kingan, Priory Solutions CTO commented on the new release; “Some of our new features include a cost recovery discounting model driven by search volumes and search sources. In the access control module we’ve added an access portal which displays all resources available to the current researcher, and in the usage monitoring module we’ve added additional support for capturing detailed information about research activity.”

Research Monitor doesn’t affect how researchers access resources. It seamlessly logs on to resources with the logon details for the current researcher – no more forgotten passwords and no more password sharing! It tracks all research sessions on an unlimited number of resources, so you know how heavily each resource is used and by whom. It provides matter number validation on any web page and can record matter numbers against websites that don’t collect a client code. All of these functions are configurable by an administrator and available without any need for vendor integration.

Said Managing Director Peter Borchers, “We are breaking new ground in the management information provided by our tools, for instance by allowing firms to determine the effectiveness of their single search solutions by reporting on usage levels and patterns. Our vision is to empower firms to make decisions from an informed position, and to further establish Research Monitor as the accepted solution for vendor independent electronic resource management.”

Priory Solutions has been delivering software solutions to the legal industry in the UK since 2003 and more recently the US legal market.

For more information about Research Monitor 3 or to enquire about Priory Solutions other services, please contact us on info@priorysolutions.co.uk, or on +44 845 056 9464.

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1st June 2008

Priory Solutions appoints Rory Kingan as Chief Technology Officer

Priory Solutions, a leading provider of Electronic Resource Management software to the legal industry is pleased to announce the appointment of Rory Kingan as Chief Technology Officer. Rory brings ten years of information technology expertise gained in a range of consulting roles in the Legal, Financial, and Information sectors.

Rory said: “It’s great to be joining an innovative company with such market-leading technology. I’m eager to keep Research Monitor ahead of the competition, delivering benefits that firms are increasingly finding indispensable in this maturing field. Additionally I’m looking forward to working with our customers and diversifying our product base after reviewing their comments and ever changing requirements.”

Peter Borchers, Managing Director added: “Rory’s experience and skill set will be a great addition to the team. His expertise will be invaluable in overseeing our upcoming Research Monitor Version 3 release as well as our expanded offerings in the ERM sector later this year. Customers can continue to expect great things from Priory’s technology and services.”

The appointment follows significant increased interest on both sides of the Atlantic in Priory’s Electronic Resource Management software, Research Monitor. In the tough economic climate firms are finding their spend on online resources needs to be managed more effectively while freeing fee earners’ time. Research Monitor facilitates this by streamlining access control and cost recovery and providing vendor independent usage reporting.

About Priory Solutions

Priory Solutions is a leading provider of Electronic Resource Management software to legal and financial firms. Our flagship product Research Monitor enables customers to effectively manage their online research resources by facilitating access control, providing insightful usage reporting and enabling timely and accurate cost recovery. Priory Solutions was founded in 2003 and is based in London and Brighton, UK.

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15th February 2008

Berwin Leighton Paisner LLP Implement Research Monitor

Priory Solutions Limited has announced a new win for its Research Monitor cost recovery and online research usage tracking system. After trialling the system, Berwin Leighton Paisner LLP is rolling out Research Monitor to its London office. The system, which provides vendor independent detailed online database usage tracking, password management, and cost recovery functionality, will be used to enhance research training and improve visibility of online database spend.

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30th January 2008

Website Updated

The Priory Solutions website has been updated to include far more Research Monitor related content. Not only has the information contained on the site been updated, so too have the downloadable documents. Visit the all new Research Monitor screenshots page for a tour of the look and feel of the system. 

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7th October 2007

PLC Tracking Enhancements

Using the flexible vendor independent Research Monitor configuration tools, the ability to track PLC usage has been enhanced. Using the Research Monitor report generator, you can track usage of modules down to the search term, and document view level.

View the screenshots below for an example report.

Example 1 - High Level Summary Example 2 - Search Details Example 3 - Document View Details

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20th August 2007

Westlaw & LexisNexis® Butterworths Enhancements…

Using the flexible vendor independent Research Monitor configuration tools, we have recently implemented the most enhanced Westlaw and LNB tracking scenario to date. The organisation in question is using Research Monitor to perform low level usage tracking on all Westlaw, LNB modules in a training customisation initiative. Research Monitor provides details of all search activity down to search terms and result counts, as well as details of all documents accessed, downloaded, or printed. Regardless of IP authentication, this information is available down to the individual researcher level, or aggregated up to department, research location, or profit centre level. This provides the ability for information professionals to tailor training initiatives.

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25th June 2007

Research Monitor V2.0 Released

"I am delighted to announce the release of Research Monitor V2.0. The release was slightly delayed as we were reluctant to leave out any of the key feature requests, some of which were received at a relatively late stage. I am exceptionally pleased with the final product release which has propelled it to the forefront of the third party online research management product space.

Although the firms currently using this technology are early adopters, the market is opening up and the dominant solution will be the one that contains the correct blend of functionality, flexibility, and ease of use. The team believes we've achieved this with the new version. The enhanced tracking and reporting features are very exciting and I look forward to the feedback we'll receive over the coming months." said Peter Borchers, Research Monitor Product Manager.

Read the Research Monitor V2.0 Release Notes.

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30th May 2007

Research Monitor at SLA 2007

Denver's Colorado Convention Centre will host the 2007 SLA annual conference and exhibition.

Priory Solutions are delighted to be a part of the exhibition and look forward to showcasing Research Monitor.

Read more about the SLA Conference.

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7th March 2007

Research Monitor at BIALL 2007

7Side and Priory Solutions will be showcasing Research Monitor at BIALL 2007. The 2007 event is being held in the Sheffield City Hall from Thursday 14th to Saturday 16th June.

Be sure not to miss the Research Monitor product review session on Friday 15th from 9am to 10am.

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13th February 2007

Law London Commercial Affairs Conference 2007 Talk

Peter Borchers (Research Monitor Product Manager) will be giving a talk at the Law London Commercial Affairs Conference 2007 held at London Olympia on the 14th March 2007.

The talk, titled “Industry Trends in Charging Costs Back to Clients – analyse and recover costs seamlessly”, aims to provide a balanced view of the current attitudes towards charging back online research costs.

7Side, Priory’s Research Monitor business development partner, conducted a recent poll targeting Information Professionals at some of the UKs most influential and forward thinking firms to find out how they are handling the often complex question of whether and how to charge back these ever increasing costs.

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10th December 2006

Research Monitor V2 Release Date Announced

Version 2 of Priory’s leading research management solution, Research Monitor, is scheduled for release in May 2007.

“As with any new technology, once it has been implemented in the market it becomes clear which areas offer most value and therefore need enhancement. The main focus of this product release is to incorporate customer and partner feedback and focus our efforts on those areas of the solution that add real value. I feel confident this release will position us clearly at the forefront of the solutions in this market space.” said Research Monitor Product Manager Peter Borchers.

As well as general maintenance fixes, version 2 will offer the following:

-          Enhanced support for single sign-on enabling definition of multiple start locations

-          Enhanced usage tracking enabling more rigorous matching of research activity

-          Enhanced product access control features

-          Excel add-on allowing statistical analysis of online usage

For further information and to arrange a demonstration of the product please contact Mary Lovell at 7Side, Priory Solutions’ Research Monitor business development partner.

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1st November 2006

Clifford Chance Implement Research Monitor

After a comprehensive trial period, Clifford Chance has rolled out Priory Solutions’ Research Monitor to its Canary Wharf London office. Research Monitor, the leading online research and cost management solution, is a key part of the initiative aimed at providing greater fee earner access to online information sources while retaining centralised control, as well as streamlining the current cost management processes in place. The system, which was initially piloted in a subset of departments, has now been rolled out to the remaining practice areas.

 “We are all extremely pleased that a firm of the size and stature of Clifford Chance recognise the value proposition of our product. The issues involved in managing the usage, training, and cost of premium information subscriptions are common to many firms today and we are confident that the market will follow the forward thinking example set by firms like Clifford Chance by implementing solutions like Research Monitor designed to help overcome these issues.” said Research Monitor Product Manager Peter Borchers.

For further information and to arrange a demonstration of the product please contact Mary Lovell at 7Side, Priory Solutions’ Research Monitor business development partner.


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9th June 2006

Join us at BIALL 2006

Research Monitor will be on show at the Annual British and Irish Association of Law Librarians study conference and exhibition being held at the Hilton Brighton Metropole from the 15th to the 17th June. Priory Solutions' alliance partner 7Side will host interactive product demonstrations showcasing our leading research cost recovery and research management solution.

Please join us for a demonstration and a discussion of how we can help you make the most of your on-line research budget.


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22nd November 2005

Research Monitor on show at Online Information London 2005

7Side, Priory Solutions' alliance partner, will feature Research Monitor on their Online Information 2005 stand. In addition to the product showcase, Priory's Managing Director Phillip Markwick will be speaking at a business information seminar.

Online Information, billed as the world's No. 1 event for online content and information management solutions, is being held in London Olympia's grand hall from November 29th - December 1st 2005. The combined exhibition and conference, showcases the latest offerings from information and information management solution providers.

As part of the line up of events planned for the exhibition and conference, a number of free seminars will be run focusing on various issues firms face in sourcing and managing information. Theatre A will host the Business Information in Focus seminar stream on Tuesday 29th December at which Priory's Phillip Markwick will in conjunction with Michael Maher, Head of Information at Beachcroft Wansborough, be discussing Accountability in Online Research. Phillip will discuss how technology can be used by information professionals to more effectively control how information sources are utilised and managed.


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8th August 2005

Priory Announce Rebranding of Online Cost Recovery Solution

Priory Solutions have rebranded their industry leading research management and cost recovery tool as Research Monitor. The rebranding of the product (previously resold through Copitrak Systems) coincides with the recent alliance formed with 7SIDE, the leading provider of online company information. This alliance brings all-round online information and technical expertise to the Priory sales model.

Asked about the product rebranding, Priory Solutions' Managing Director Phillip Markwick said the following: "Our recent alliance and rebranding is a response to market feedback. Rather than simply being offered a product that counts research sessions, firms increasingly want a suppler who understands the legal information market, who understands the issues firms face in formulating a research management strategy, and who can interpret the firm's wider research management, cost recovery, and information accountability requirements into a set of solutions. Our alliance with 7Side has allowed us to create a sales model capable of meeting the unique requirements of the research management and cost recovery market. We can now focus as much on information accountability as pure research cost recovery; a differentiation that is key in providing real value to our customers."

Priory's Research Monitor Product Manager Peter Borchers had the following to say: "There is no doubt that our product is the most sophisticated research cost recovery tool on the market today. A significant challenge for us has always been communicating to firms the multitude of ways in which it can be configured to meet their individual needs. Our sales model meets this challenge by combining the required business and technical skill sets. I am particularly satisfied with this development as it allows Priory's technical team to focus on adding exciting new features to Research Monitor."

Research Monitor enables information professionals to track, manage, and allocate the costs of using online information services. For further information contact Priory Solutions on 0845 056 9464, or 7SIDE on 029 2045 1444


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21st June 2005

Research Monitor now available from 7SIDE

Priory Solutions, the creators of the online research cost management system Research Monitor, have signed a deal with leading information broker 7SIDE. The partnership will combine Priory's research cost management experience with 7SIDE's marketing and information industry experience; providing a complete client solution. As a result 7SIDE will now offer Research Monitor as part of their product and services portfolio.

According to co-founder Phillip Markwick, "As part of a developing alliance strategy at Priory, the relationship with 7SIDE allows us to strongly position Research Monitor in the library and information management market".

"It's allows for great synergy," says co-founder Peter Borchers. "We are aligning our expertise in tools that manage the cost of online research with 7SIDE's market leading experience in providing online information services."

Research Monitor enables information professionals to track, manage the use and allocate the costs of using online information services. For further information contact Priory Solutions on 0845 056 9464, or 7SIDE on 029 2045 1444


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12th January 2005

Interface to Time Recording Systems To Be Added.

Priory are currently working with a top city firm to interface Elite TimeTrax with its online research cost recovery solution. As a result, the time that fee earners spend performing online research will be automatically recorded within TimeTrax. This will significantly reduce the amount of manual time entry the firm's 400 lawyers currently have to perform.

The Time Recording Interface will be available in the next release planned for April 2005.


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1st December 2004

Flexible Field Validation Added.

Many online research sites provide a field into which users can enter a reference code. This will then be used by the customer when reconciling invoices. Law firms, for example, will often enter a client matter number into this field. Knowing that the codes entered are valid is a huge challenge faced by organisations.

To solve the validation problem Priory have developed a way to validate the entries on any field on a web page. For example, a law firm can specify, per site, what fields on a web page need to have valid client matter numbers entered.

"This represents another reason why our solution is the right choice to manage online research," says Priory's Peter Borchers. "Whilst the larger information vendors offer validation tools, they are specific to their service. Not only does our field validation work with any site, but it is also compatible with the major vendors' validation systems".


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1st November 2004

Vogel & Vogel

Paris law firm Vogel et Vogel have installed Priory Solutions' online research cost recovery solution. They have deployed the system to their key online researchers and are making use of the French language version of the client interface. Approximately five legal research web sites are being tracked, some by time and some by activity.


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9th October 2004

Product Launch

Priory Solutions has launched its online research cost recovery solution, which enables firms to recover the costs of online research.

Law firms spend large sums on research each year, and in some cases it can rise to over a million pounds. Previously seen as an unrecoverable expense, firms are now starting to pass research costs onto their clients, along with other more traditional disbursements.

Director Phillip Markwick points out that "A year ago the recovery of online research costs was something UK and European law firms were just starting to consider. Many firms have now made the move to recover online costs, but to do so they are using time-consuming, manual, paper-based systems. Our solution captures research at the time it is carried out and assigns the cost instantly to the correct client account within the firm's billing system" .